List of DOS and DON'TS at Al Shera’a Building

Business Support & Human Resources

Use digital access responsibly

Access the building using the official mobile app only. Do not share digital credentials and report any access issues immediately.

Do not ignore health, safety, or emergency instructions

Always follow H&S signage, emergency alerts, and evacuation procedures.

Follow safety and security procedures

Use approved digital access methods in accordance with the building’s security policies.

Do not block hallways or emergency exits

Keep all corridors, stairways, and exits clear at all times.

Report health, safety, and workplace incidents immediately

Report any occupational health or safety incidents or near misses through the SAP EHSM Incident Reporting System.

Do not tamper with safety or emergency equipment

Fire and safety equipment must not be misused under any circumstances.

Stay informed on H&S requirements

Know your department’s H&S coordinators, emergency procedures, evacuation routes, assembly points, and fire wardens/first aiders.

Do not attempt to fix technical faults yourself

Report electrical or mechanical issues to the relevant teams.

Ensure the safe use of equipment

Use Display Screen Equipment safely and follow wellbeing instructions to reduce strain and prevent injuries.

Do not unplug, relocate, or modify technical equipment

All systems are centrally managed—contact IT for any changes.

Keep your workspace tidy and organised

Minimise clutter and limit personal items.

Do not tamper with smart systems or sensors

Lighting, temperature, and systems are automatically controlled for efficiency.

Dispose of personal waste properly

Ensure waste is cleared and placed in the designated disposal areas.

Do not use unapproved personal electrical appliances

Only approved appliances provided in pantry areas may be used.

Report issues and provide feedback

Use the mobile app or Helpdesk to report IT, facility, or safety issues.

Do not overload electrical connections or use unsafe equipment

Avoid damaged cables or unauthorised extensions.

Support sustainability and energy efficiency

Switch off unused screens and devices, use shared resources responsibly, and support DEWA’s sustainability goals.

Don’t use mobile phone chargers with power plugs or adapters; use USB cables only.

This helps in managing expectations and reducing clutter at employees' preparation

Engage respectfully with others

Maintain a collaborative, inclusive, and positive work environment.

Do not eat at workstations or near electrical equipment

Use designated dining and break areas only, to maintain safety, hygiene, and a clean work environment.

Be punctual and considerate

Start and end meetings on time and leave spaces clean and ready for the next team.

Do not leave food leftovers in shared areas

Dispose of waste properly in designated areas.

Use shared desks and collaboration areas properly

and respect shared and smart spaces, use them according to their designated purpose, and maintain quiet while doing so.

Do not leave personal belongings unattended

Keep your workspace organised and secure.

Respect the open space environment

Avoid loud voice and unnecessary noise.

Do not misuse shared or smart facilities

Use all spaces and resources as intended and respect others.

Follow Road Traffic Safety rules

During trips to and from the workplace and during official road trips, always follow speed limits and parking instructions.

Do not access restricted or VIP areas without authorisation

These areas are reserved for approved personnel only.

Do not use office equipment without

proper training or authorisation
Follow all usage guidelines.

Do not create noise or disrupt the work environment

Do not bring additional electrical cords/cables

Employees are not allowed to bring or use additional electrical cords/cables.

The use of diffusers or incense burners/ medkhan for (oud/bakhoor) is strictly prohibited in the workplace at Al Shera’a.

FAQ

Frequently asked questions about our logistics services.

What services does our logistics company offer?

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How do we ensure the safety and security of shipments?

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Do we provide international shipping solutions?

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How do clients initiate returns or rerouting of packages?

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What are our policies around lost or damaged goods?

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What insurance options are available for shipments?

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